1. Introduction

At Mextogen IT Private Limited, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you use our website, products, and services.

2. Information We Collect

We may collect the following types of personal and non-personal information:

Personal Information:

This includes information such as your full name, email address, mailing address, phone number, payment information, and any other details you provide during account creation or while making a purchase.

Non-Personal Information:

We collect non-identifiable information such as your IP address, browser type, device information, usage statistics, and cookies. This data helps us improve the functionality and user experience of our website.

Cookies:

We use cookies (small files stored on your device) to enhance your experience on our website. These cookies help us track your preferences and behavior, allowing us to improve our services and provide personalized experiences.

3. How We Use Your Information

• To Provide and Improve Our Services: We use your personal information to process transactions, provide customer support, and improve the services and products offered through the website.
• To Communicate with You: We may use your contact information to send order confirmations, service updates, promotional emails, newsletters, and other information that may interest you. You can opt-out of promotional communications at any time.
• For Legal Compliance: We may use your information to comply with applicable laws and regulations, resolve disputes, and enforce agreements.

4. Data Protection and Security

We take the protection of your personal information seriously. We implement industry-standard security measures to safeguard your data from unauthorized access, alteration, or destruction. However, no method of data transmission over the internet or storage system is completely secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third-party service providers, such as payment processors, shipping carriers, and IT service providers, for the purpose of fulfilling your orders and improving our services. These third parties are bound by confidentiality agreements and are not authorized to use your personal information for any other purpose.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request to view the personal information we hold about you.
• Correction: You can update or correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to applicable legal requirements.
• Opt-out: You can opt out of receiving marketing emails or other communications by following the unsubscribe link provided in our emails or contacting us directly.

To exercise these rights, please contact us at pvtltdmextogenit@gmail.com.