Return Policy

1. Introduction

Our goal is to ensure you are satisfied with every purchase. If you are not satisfied, we offer a return policy to help resolve the issue.

2. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The product must be unused, in its original condition, and in the original packaging.
• The return request must be made within 7 days of receiving the product.
• Items marked as non-returnable are not eligible for return.

3. How to Initiate a Return

To initiate a return, contact us at pvtltdmextogenit@gmail.com. Provide the following details:

• Your order number.
• A description of the product and reason for return.
• Any images or other supporting documentation (if applicable).

We will guide you through the return process. You may be required to return the product to us at your expense unless the product is defective or we made an error in the order.

4. Refund for Returns

Once the returned item is received and inspected, a refund will be processed. The refund will be issued to the original payment method used during purchase. Refunds typically take 7-10 business days to complete.